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Privacy Policy

Welcome to Basis NZ - (the "Site")
Basis NZ is your one-stop mail-order auto restoration shop.

Wherever this Privacy Policy refers to "you", "your", "user", or "visitor", it means "you", while "we" or "our" refer to Basis NZ. We understand that privacy online is important to users of our Site, especially when conducting business. Basis NZ is committed to preserving your privacy and protecting your information.

This statement governs our privacy policies regarding those users of the Site ("Visitors") who visit without transacting business, and also Visitors who register to transact business on the Site ("Authorised Customers") and who make use of the various services (collectively, "Services") offered by Basis NZ.

What is Personally Identifiable Information?
Personally Identifiable Information refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information that is not connected to an identified individual.

What Personally Identifiable Information is collected?
We use the contact information that you provide (name, address, email, telephone number, etc.) for the following legitimate purposes: to process your order, maintain our transaction records, register you for events.

We collect the following additional information from our Authorised Customers: bill to and ship to names, addresses, phone numbers, email addresses and credit card information needed to authorise purchases and transact payments for products and services.

We retain your personal information as long as necessary to provide with you such services. If you no longer wish to hear from us, you can always contact us at sales@basisnz.co.nz

What Organisations are Collecting the Information?
In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorised Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorised Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain and do not store, retain, or use the information given to them.

Who may the Information be Shared With?
Personally Identifiable Information about Authorised Customers may be shared only with other Authorised third party service vendors for purposes of completing transactions that you have ordered or requested. We may also share personally identifiable information about Authorised Customers with our other companies that are under common ownership in order to offer you related products or services that may be of interest to you. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorised Customers, with our affiliated agencies and third-party vendors. We also offer the opportunity to "opt out" of receiving information or being contacted by us or by any agency acting on our behalf.

What Choices are Available to Visitors Regarding Collection, Use and Distribution of the Information?
Visitors and Authorised Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at sales@basisnz.co.nz

Are Cookies Used on the Site?
Cookies are used for a variety of reasons. We use Cookies, which are text files placed on your computer, to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorised Customers. For example, if an Authorised Customer is logged on and the site is unused for more than 10 minutes, we may automatically log the Authorised Customer off.

This website uses Google Analytics to help analyse how users use the site. The tool uses cookies, to collect standard Internet log information and visitor behaviour information in an anonymous form. . We only track this information in the aggregate and we never match usage data to any personally identifiable information and we do not share it with any other entity.  The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors use of the website and to compile statistical reports on website activity for Basis NZ.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source unless you explicitly submit that information via a fill in-form on our website

If you wish to opt out of Google Tracking please let us know at sales@basisnz.co.nz

How Does Basis NZ Use Login Information?
Basis NZ may use login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyse trends, administer the Site, track a user's movement and use, and gather broad demographic information. 

What Partners or Service Providers Have Access to Personally Identifiable Information from Visitors and/or Authorised Customers on the Site?
Basis NZ has entered into and may continue to enter into relationships with authorised third party vendors for transaction processing, tax accounting, and other financial services. Such vendors may have access to certain Personally Identifiable Information on a need to know basis in the course of performing their services. Our privacy policy does not cover their exposure to this information.

Disclosure of Personally Identifiable Information to Comply with Law
We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorised Customers.

How Does the Site Keep Personally Identifiable Information Secure?
Basis NZ
is committed to providing you with a safe online experience. Reasonable efforts are made to ensure our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorised Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorised Customers for any such occurrences.

Notice and Rights for Individuals in the EEA
By providing information directly to Basis NZ, you consent to the transfer of your personal information outside of the European Economic Area (EEA) to New Zealand. You understand that the current laws and regulations of New Zealand may not provide the same level of protection as the data and privacy laws and regulations of the EEA.

You have the right to (1) access your personal information; (2) to correct or erase inaccuracies in personally identifiable information; (3) delete or deactivate personally identifiable information, as far as is possible; (4) object to communications, direct marketing, or profiling. To the extent applicable, the EU’s General Data Protection Regulation provides further information about your rights. You also have the right to lodge complaints with your national or regional data protection authority.

If you are inclined to exercise these rights, we request an opportunity to discuss with you any concerns you may have. To protect the personal information we hold, we may also request further information to verify your identity, when exercising these rights. Please email sales@basisnz.co.nz.

How Can Visitors Correct Any Inaccuracies in Personally Identifiable Information?
Visitors and Authorised Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at sales@basisnz.co.nz

Can a Visitor Delete or Deactivate Personally Identifiable Information Collected by the Site?
We provide Visitors and Authorised Customers with a way to delete/deactivate Personally Identifiable Information from the Site's database by contacting us. However, because of backups and records of deletions, it may be impossible to delete a Visitor's entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

What Happens if the Privacy Policy Changes?
We will let our Visitors and Authorised Customers know about changes to our privacy policy by posting such changes on the Site.

Links to Other Sites
This Web site may contain links to other web sites. Please note that when you click on one of these links, or you ask us to forward information to a third party site on your behalf, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.